Your Health, your Way!

Good Health 4 U (“we,” “us,” or “our”) operates https://goodhealth4u.uk/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our health-related services. Please read this policy carefully. If you disagree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account on our Site
• Subscribe to our newsletter or health updates
• Fill out forms or questionnaires
• Contact us via email or contact forms
• Purchase products or services through our Site
• Participate in surveys, promotions, or contests

This information may include:

• Name and contact information (email address, postal address, telephone number)
• Age, date of birth, and gender
• Health information and medical history (when voluntarily provided)
• Payment information (processed securely through third-party payment processors)
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring URLs and clickstream data
• Cookies and similar tracking technologies (see Cookie Policy below)

1.3 Sensitive Health Information

We recognize the sensitive nature of health-related information. Any health data you provide is collected only with your explicit consent and is protected with enhanced security measures. We will never sell your health information to third parties. Health information is used solely for providing you with relevant health content, services, and support as described in this policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services
• To personalise your experience and deliver content relevant to your health interests
• To process transactions and send related information
• To send you newsletters, health tips, and promotional materials (with your consent)
• To respond to your inquiries and provide customer support
• To improve our website, services, and user experience
• To conduct research and analysis (using anonymised data)
• To detect, prevent, and address technical issues, fraud, or security concerns
• To comply with legal obligations and enforce our terms of service

3. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal information based on the following legal grounds:

• Consent: When you have given explicit permission for specific processing activities (e.g., receiving marketing communications, processing health data).
• Contract: When processing is necessary to fulfil a contract with you or take steps before entering into a contract.
• Legal Obligation: When we must process your data to comply with legal requirements.
• Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., improving our services, fraud prevention), we will do so, provided your rights do not override these interests.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., hosting providers, payment processors, email service providers). These parties are contractually obligated to keep your information confidential.
• Legal Requirements: When required by law, court order, or government request, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: When you have given explicit consent to share your information with specific third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences, understand how you use our Site, and improve our services.

Types of Cookies We Use:

• Essential Cookies: Necessary for the Site to function properly.
• Analytics Cookies: Help us understand how visitors interact with our Site.
• Functional Cookies: Remember your preferences and personalise your experience.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Site. For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% safe. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymise it. Specific retention periods depend on the type of data and purpose of processing, typically ranging from 3 to 7 years for transactional data, or until you request deletion of your account.

8. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal information (“right to be forgotten”).
• Right to Restrict Processing: Request limitation on how we use your information.
• Right to Data Portability: Request transfer of your information to another service provider
• Right to Object: Object to the processing of your information for specific purposes.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please get in touch with us using the details provided in Section 14. We will respond to your request within one month. You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe we have not handled your data appropriately.

9. Marketing Communications

With your consent, we may send you marketing communications about our services, health tips, and promotional offers. You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your use of our services.

10. Third-Party Links

Our Site may contain links to third-party websites or services that we do not operate. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.

12. International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK authorities, to protect your information in accordance with UK data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically. Your continued use of our Site after changes have been posted constitutes your acceptance of the updated policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch with us at:
Good Health 4 U
Email: privacy@goodhealth4u.uk
Website: https://goodhealth4u.uk/
Postal Address: 54 Thurcaston Road, Leicester, LE4 5PF.

For complaints or concerns about our data protection practices, you may also contact the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: https://ico.org.uk/